(Sr.) Product Designer (f/m/x)

Permanent employee, Full-time · Berlin

About Plugsurfing
Plugsurfing’s mission is to make car charging easy by building the platform that connects charging point operators to EV drivers. We believe that a zero-emission future is dependent on the electrification of personal transport, and our job is to help accelerate the adoption of electric vehicles by making charging an EV simple.
Plugsurfing is a multi-sided platform with a broad product portfolio that spans B2B SaaS for charging point operators as well as end-user mobile and web apps for EV drivers to find chargers, see prices, start charging and complete payment.
About the role
We’re seeking an experienced Product Designer to join our design team. As a part of the team, you will also cross-functionally work together with product managers, engineers, customer success, and marketing to oversee the user experience from ideation until launch, all to make sure that our products and solutions are valuable for people.
Your role
  • Be responsible for turning complex B2B-related topics into the best-in-class enterprise user experiences.
  • Partner with product managers in discovering the most impactful problems to solve.
  • Bring narrative of user needs to the team.
  • Participate in UX Research activities together with other designers and product managers and incorporate insights into elegant and efficient design solutions to fulfil our customers' and business needs.
  • Incorporate Data Analysis and feedback through testing to validation of concepts.
  • Take the user's perspective and explore the solutions from different angles.
  • Design end-to-end flows and experiences that are simple, consistent and valuable for people.
  • Follows visual convention and know how to communicate information effectively and beautifully.
  • Proactively identify small and large usability issues within your product area and strive for a quality end-to-end solution.
  • Iterate quickly, use rapid prototyping.
  • Participate in design reviews by giving and receiving feedback from other designers in order to raise the quality of our products. Organise workshops, field tests, and design sprints.
Your qualifications
  • You have preferably 5+ years of experience as a product designer and have a portfolio of your past work that demonstrates a breadth of human-centered design skills.
  • BA in a design-related field or any relevant professional trainings and education (Interaction Design, Human-Computer Interactions, System Design, Service Design, etc).
  • You have a passion for solving product and people problems.
  • You are comfortable working within complex systems and technologies.
  • You are an expert in the best practices of interaction design, as well as a strong knowledge of user research methods, human behaviour, usability principles, and techniques.
  • You are an experienced designer who can go across all phases of design work: research, solution conceptualization, UX flow production, application of visual design guidelines, prototyping, creating highly-crafted production-ready designs, usability testing and participation, and support of multi-disciplinary teams during implementation.
  • Have a great scenario and spatial thinking to make your designs more intuitive and high-craft.
  • You test everything and believe that there are no bad or good design solutions, only tested and untested.
  • Experience with Service Design, Design Systems, and the EV-mobility market is a plus but not required.
What we offer
We offer a fast, evolving international work environment in the exciting e-mobility industry. You will be working with best-in-class design tools, participating in field tests, observation studies and experimenting a lot. Our team has a culture of trust, empowerment, and constructive feedback with a positive and inspiring atmosphere. You will work with an international, diverse, inspiring team of experts you can learn from and with. You will take full responsibility from day one and enjoy a flexible office/remote working policy, with flexible working time. Our fast-paced scale-up company has offices in Berlin, Stockholm, and Helsinki.
Required when applying for this role
  • Your CV
  • Your portfolio showcases a record of designing products, solving problems, and highlighting your contribution. In case your portfolio is password-protected, please share the password with your application.
We are looking forward to hearing from you!
Thank you for your interest in Plugsurfing. Please fill out the following short form and upload your CV and Portfolio

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